An overview of the typical use case handling a refund.

If you want to return the funds to your customer, Accounting as a Service provides you with the possibility to (indirectly) trigger a refund procedure. Typical use cases for this scenario might be that your customer has returned one or more items to you. You can refund either the full captured amount or only a part of the captured amount. Also, you can perform multiple partial refunds, as long as their sum doesn't exceed the captured amount.

Refunds are supported regardless of the option (i.e. 1-step or 2-step approach) that was used for executing the payment request and supported by all payment methods.

When working with the accounting module of Accounting as a Service, your request for refunds will happen indirectly by working with the following use cases:

See also