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Loyalty Card
Specific information about the payment method Loyalty Card.
A loyalty card program is a scheme that allows the merchant to gather data and provide incentives to regular customers. Customers are offered product discounts, coupons, points or some other reward in exchange for their purchases. Often, the loyalty card scheme is designed to provide exclusive offers in order to encourage customers to make more repeated purchases.
There are several ways and solutions to integrate Loyalty Cards. You may have your own Loyalty Card solution or use a 3rd party provider.
Payment
Accounting as a Service can support full or partial payments by Loyalty Card, except payments where there is frontend integration for authorizations or captures with a 3rd party provider. However, if your system is already integrated into Accounting as a Service, you can continue to use it by providing the Loyalty Card payment information when creating webshop orders.
In case of partial payment via Loyalty Card, any other secondary payment method is allowed.
Settlement
Generally, Accounting as a Service supports settlement and reconciliation for Loyalty Cards. However, some customization efforts may be necessary. Please get in touch with us if you need more detailed information or assistance.
Refund
Refund handling for orders that have been paid by Loyalty Card are done via bank transfer. The following options are available to set up your refund functionality:
- Standard orders: Make use of Return webshop order to provide the customer's IBAN.
- System-specific Loyalty Cards: If you are recharging the Loyalty Card via your own system or issue a new one, inform the accounting module via Return webshop order.
For orders that have only partially been paid via Loyalty Card, we refund the amount that has been paid by the secondary payment method automatically.